Website Privacy Policy

Last Updated: December 1, 2025

Overview

Sound Mind Psychiatry, LLC (“Sound Mind,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, complete online forms, or communicate with us electronically.

This policy applies to www.psychsoundmind.com and related online services, forms, and communications.

Personal Information We Collect

Depending on how you interact with us, we may collect:

Contact Information
Name, email address, phone number, and mailing address.

Scheduling and Service Information
Appointment requests, availability, service selections, and related administrative details.

Payment Information
Billing and payment details processed securely through third-party payment processors (such as Stripe). Sound Mind Psychiatry does not store full payment card information.

Website Usage Information
IP address, device identifiers, browser type, pages visited, and similar analytics data.

Communications
Information you provide through emails, web forms, SMS/text messages, or other electronic communications.

How We Use Personal Information

We may use your information to:

  • Provide and manage services, including scheduling and care coordination

  • Communicate with you regarding appointments, services, and practice updates

  • Process payments and manage billing

  • Improve our website, services, and user experience

  • Maintain security, prevent fraud, and comply with legal and regulatory obligations

Sharing of Personal Information

We may share personal information with:

  • Service providers that support our operations (e.g., website hosting, scheduling platforms, payment processors such as Stripe, communication vendors)

  • Legal or regulatory authorities when required by law, subpoena, court order, or to protect the rights, safety, or property of Sound Mind Psychiatry or others

We do not sell your personal information.

SMS Consent

SMS consent is not shared with third parties or affiliates.
Text messaging is used only for the purposes described at the time of opt-in.

Cookies and Analytics

Our website may use cookies and similar technologies to ensure functionality and understand website usage. You may manage cookie preferences through your browser settings.

Your Choices

You may:

  • Request access to, correction of, or deletion of certain personal information (subject to legal and clinical recordkeeping requirements)

  • Opt out of marketing communications, if applicable

  • Opt out of SMS communications at any time by texting STOP

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

SMS Communications

If you provide your mobile number, Sound Mind Psychiatry, LLC may use it to send SMS messages related to your care and practice operations, including appointment reminders and care coordination. Your mobile number will not be sold or shared with third parties for marketing purposes. You may opt out at any time by replying STOP. Message and data rates may apply.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Website:www.psychsoundmind.com
Email: info@psychsoundmind.com